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Interview with Rishabh Gautam, Deputy General Manager-IT, NCRTC

August 14, 2019
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Enterprises in the transportation industry are increasingly leveraging ICT solutions to improve their overall efficiency and deliver world-class services. The government’s focus on initiatives like smart cities and smart transportation is also driving the uptake of these technologies. The metro rail corporations are at the forefront of this digital transformation. However, the possibility of a potential cyberattack is holding them back from completely opening up their systems to new technologies. Rishabh Gautam shares his views on role of emerging technologies in transportation sector....

How has the role of ICT in the transportation sector changed over time?

With the growing demand for IoT, on-board entertainment (passenger Wi-Fi, radio, etc) and surveillance and security (streaming CCTV), ICT has become pivotal to customer satisfaction and safety. This trend will only gain momentum with the increasing reliance on AI for predictive maintenance and surveillance. LTE and 5G will redefine how we interact with our environment for all our daily needs, and the transportation sector will also be affected by technologies such as virtual and augmented reality.

What are your views on the use of emerging technologies such as cloud, big data, AI and IoT in the transport sector? How are you ensuring the security of your systems and processes?

IoT is the need of the hour and many commercial off-the-shelf IoT solutions are available for the railway industry. Predictive and preventive maintenance will increase the availability and reliability of the transportation systems.



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